Emma Barrett Palmer, Founder
Emma brings passion and creativity to the table, pushing at the boundaries of humanitarian and systems innovation. She is a skilled and creative facilitator, researcher, educator and leader. Her unique experiences in inclusive and participatory community building enable people to live and work better together.
Evaluation team with Dawit Wolde Aregai, hosted by Dutch Design Week 2018
Judging Panel: Designing Futures, Social Labs in Europe, Hans Sauer Award (March, 2018) Munich, Germany
Co-Founder: The Welcome Tent (July 2017 - ) travelling with my family and an ex-army catering tent repurposed for Peace, creating the #recipesofHOPE cookbook
Consultant: Reframing Migration, from borders to horizons (Jan - June 2017), with Institute for Research and Innovation in Social Services, Scotland
Co-Founder: The Dementia Diaries and Learning Resource (2013 - ) NHS award-winning book and global learning resource
Expert Advisory Board: BorgerDesign Aarhus (2016 - 2017) strategic innovation and public sector design agency, Denmark
Core Team Member: Global Health Aging, (2016 - ) 'changing the public discourse on aging and health issues around the world', California, US
Expert Advisory Board: Leapfrog (2015 - 2018 ) AHCR funded research programme 'transforming public sector consultation by design, UK
authentic, creative and action-orientated leadership
passion, empathy and commitment to ethical and inclusive change
highly skilled communicator, listener and international public speaker
understanding of complex organisational, ethical and legal frameworks
qualitative and multi-method research and analysis techniques
whole systems thinking - intercultural, interdisciplinary, intergenerational
multi-stakeholder community facilitation, organisation and action
strategic and humanitarian innovation
collaborative and participatory design methodologies for full cycle strategy, service and product development
Experience, impact and recognition
Cutting-edge understanding and methodology
The Welcome Tent - an ex-army catering tent from 1956 - is a roaming "lab" space which enables people to participate in a way that is relevant in the moment. Inclusive. Accessible. Multi-sensory. Universal. Learning together.
Earlier in 2017 a collaboration with IRISS - Institute for Research and Innovation in Social Services - in Scotland, to better understand the landscape for Scottish social workers in 'Reframing Migration'. 'Reframing Migration' was borne out of a meeting between Ezio Manzini and Emma in 2015 resulting in a collaboration in 2016 between Social Innovation Lab Kent, University of the Arts London and global DESIS network - Design for Social Innovation and Sustainability Network.
Direction, design, research and facilitation for Northern Ireland Civil Service Dementia Lab in 2015, held in supported accommodation in Belfast to ensure highest representation and participation from people living with dementia. Described as a "seminal experience" by Malcolm Beattie, Head of Innovation Branch.
Founding team and 6 years leadership at Social Innovation Lab Kent, described as "highlight of a global movement. In the County of Kent, the Social Innovation Lab Kent is reshaping social services through creative working methods, ethnographic research, service design and empowerment of citizens to take part in service delivery" in Bason, Christian. Leading Public Sector Innovation. Bristol, UK: Policy Press, (2010). Invited to contribute to the UK Parliamentary Commission on Design in 2012.
Innovative and creative learning resources for a global audience
Co-creator of The Dementia Diaries and Learning Resource, a partnership between SILK and Matthew Snyman which won an NHS England Excellence in Participation People's Awards (2014), and have been described as "not just Diaries, they are a real beacon of hope for the future", Angela Rippon OBE, Alzheimer's Society Ambassador). Read more in the Journal of Dementia Care.
Co-creator of the SILK Method Deck, an "awesome deck of methods" drawing tools from design, social science, business and community development and now used by service innovation and design leaders around the world.
Public policy and practice
Direction, design, research and facilitation of SILK Dementia Social Innovation Programme from which every recommendation has been adopted, adapted and scaled.
Winning team of MRS Award for Public Policy/Social Research for 'Just Coping - a new perspective on families at risk' in 2010, with ESRO; 'R Shop Bulk Buy' was validated as national best practice by the Centre for Excellence in Outcomes for Children and Young People's Services in 2010 and shared as best practice by Sir Edward Davey MP at a collective purchasing roundtable.
Continuous Professional Development: Working with trafficked children, University of Bedfordshire, 2016; Introduction to international learning, British Council 2014; UK Dementia Congress, 2014
MSc Applied Social and Community Research, University of Brighton (2011)
Diploma in Management, Chartered Management Institute (2008)
Foundation Studies in Youth Work, Informal Education and Community Learning [NVQ Level 3], YMCA George Williams College, London (2005)
LLB Europe (Law with French), Nottingham Trent University and ERASMUS placement at University of Montpellier (2003)
European Convention on Human Rights, Summer School, Strasbourg (2000)